Quotation Terms

1. Quotations and Payments

• All repair and service work at Dre Tool Repairs is carried out based on a confirmed quotation.

• Once a quote is provided and approved, only then we begin working on your tool. 

• The quotation fee will be deducted from the final repair cost.

• This process ensures parts can be ordered promptly and your repair is scheduled without delay.

• By approving the quote and making payment, you agree to the outlined terms and pricing.

• Minor repairs under $150 will be completed without prior approval to save time.

• If unexpected issues are discovered during repair, you will be contacted for authorisation before proceeding.

2. Assessment and Minimum Fee

• All tools and equipment must be booked in and assessed before repair.

• No over-the-counter or phone assessments are provided.

• A minimum charge of $40 applies, which covers the assessment of unrepaired tools or equipment.

3. Priority Service

• A Queue Jumper option is available for urgent repairs.

• This incurs an additional $80.00 per tool and guarantees that the tool or equipment will be assessed within 24 hours.

4. Warranty and Proof of Purchase

• Proof of purchase or prior repair must be provided before any warranty repair can proceed.

5. Collection and Disposal

• All repaired or unrepaired tools and equipment must be collected within 90 days of notification.

• Items not collected within this period will be recycled to recover costs.

6. Safety and Return Conditions

• All saw blades will be returned unmounted to meet Dre Tool Repairs’ safety standards.

• Unrepaired tools or equipment will be returned dismantled for safety reasons.

7. Right to Refuse Service

• Dre Tool Repairs reserves the right to refuse to Repair Unclean or Tools in Bad Condition.
• Dre Tool Repairs reserves the right to refuse service for any tool or equipment at its discretion.